frequently asked questions
Your payment can be made in 3 ways, depending on the contract:
1- In cash and in the currency specified in the contract
2- In credit based on the contract model
3- In the form of payment in rials
4- In the form of payment in the cryptocurrency agreed upon in the contract
5- In the form of barter
After your order is reviewed and approved by the relevant team, it will be placed in the contract stage. After the contract and relevant agreement are made, the packaged product will be delivered to you depending on the delivery time and type of transportation.
The type of packaging and the time of sending and delivering the order are mentioned in the contract.
Yes, depending on the type of agreement made in the contract, you can pay the contract amount on credit.
Yes, if the parties to the contract agree and our country needs the relevant product, it is possible to purchase it in the form of barter. The items must be written in the contract.
Yes, your desired product will be sent via email in accordance with the technical catalog, provided that the requested information does not exceed the laws and regulations of the Islamic Republic of Iran regarding the protection of patents and the dissemination of confidential information.
These services are provided in 2 ways depending on the type of contract concluded:
1- Remote after-sales service: This type of service is provided in the form of online and telephone support.
2- In-person after-sales service: This type of service is provided by sending a specialist technician or, if necessary, sending a technical team.
Yes, it is possible to visit the products in person by obtaining the necessary permits from the security authorities.
The issue must be reviewed by our contract team, yes, it is possible to pay for the product in the currency of your country.
It should be noted that the method of payment is mentioned in the contract between the parties and the necessary understandings are made in this regard.